There is a new business rates appeal process in England from 1 April 2017 known as check, challenge, appeal. The Valuation Office Agency (VOA) deals with checks and challenges, while the independent Valuation Tribunal for England handles appeals.
If any of the factual details about your property or land are incorrect, you (the owner, occupier or authorised agent) need to let the VOA know. Doing this through the VOA’s online service is known as a check. You can only do this if you have the right to, as the owner, occupier or their authorised agent.
You can also request a change to your valuation (which may affect your business rates bill), even if you don’t have any factual detail changes. This is called a challenge. If you do want to make a challenge, you will need to have completed a check first.
For more details on how to check and challenge your rateable value you should visit the Valuation Office website. The link is available in the Related Content section.