Parking and Travel

Car Parks

Please note, as from 1 April 2021, new parking charges apply

Please ensure you purchase a PayByPhone session or a ticket.

While the purchase of a ticket using cash is possible, it is advised that the PayByPhone payment option is used to avoid queuing and contact with coins and the ticket machines.

If you haven’t already registered, full information is displayed on the machines and noticeboards. To save time, please register on-line before your visit on the PayByPhone website.

If you don’t have a Smartphone, you can still use the service by calling 0330 400 7275 and follow the prompts to enter your details and complete the payment.  If you would prefer to text send REG followed by a space and then your vehicle registration number in a text message to 65565 and you will be called back to complete the payment.

Customers are reminded to follow the Government’s social distancing advice in the car parks. 


If you wish to surrender your parking permit, please email the Transportation Section with your bank details (sort code & Acc no.) and send the permit back to the Council Offices at the following address:

Council Offices
South Street

A refund will be processed in due course.

South Essex Parking Partnership – On-Street Parking Enforcement Update

It is important that patrols are carried-out to ensure roads are safe and clear for all users, in particular, for the emergency services, deliveries, waste/recycling collections and areas outside schools.

Please ensure you continue to park considerately, legally and safely to ensure the roads remain accessible and safe. Thank you.

For more information, please visit the Parking and Travel page on Chelmsford City Council's website.