Benefits

Register for online services. Set up a Direct Debit, sign up for paperless billing and more.

Telephone number, email address and where to write to us.

New £15b support package announced - 26/5/22

Any changes to your personal circumstances can affect the amount of benefit you get.

Information on how to appeal against the decisions we make.

Information about Discretionary Housing Payments and the Essential Living Fund.

Information about preventing, detecting and reporting Fraud.

Normally any help you are entitled to will only start from the week after we receive your claim. 

Information about how overpayments occur, how to pay them back and what happens if you can't pay.

Information on support for those claiming benefits during the COVID-19 pandemic.

New benefit replacing six existing ones with a single monthly payment.

Information on the review of resident's housing benefit.