Benefits

Register for online services. Set up a Direct Debit, sign up for paperless billing and more.

Telephone number, email address and where to write to us.

Information about Discretionary Housing Payments and the Essential Living Fund.

Information about how overpayments occur, how to pay them back and what happens if you can't pay.

Information on how to appeal against the decisions we make.

Information about preventing, detecting and reporting Fraud.

New benefit replacing six existing ones with a single monthly payment.

Normally any help you are entitled to will only start from the week after we receive your claim.