To talk to us regarding your Housing Benefits, please ring 01702 318197 or 01702 318198.
Any changes to your personal circumstances can affect the amount of benefit you get.
Register for online services. Set up a Direct Debit, sign up for paperless billing and more.
Information on the review of resident's Housing Benefit.
Telephone number, email address and where to write to us.
Information on how to appeal against the decisions we make.
Information about Discretionary Housing Payments and the Essential Living Fund.
A new £15 billion package of support to help with the rising cost of living was announced on 26/5/22.
Information about preventing, detecting and reporting Fraud.
Normally any help you are entitled to will only start from the week after we receive your claim.
Information about how overpayments occur, how to pay them back and what happens if you can't pay.
New benefit replacing six existing ones with a single monthly payment.