To talk to us regarding your Housing Benefits, please ring 01702 318197 or 01702 318198.
Our benefits calculator will help you find out what benefits you can claim. The information you provide will search for other entitlements you may qualify for.
Any changes to your personal circumstances can affect the amount of benefit you get.
Register for online services. Set up a Direct Debit, sign up for paperless billing and more.
Information on the review of resident's Housing Benefit.
If you are of State Pension age and are on a low income, you may be entitled to extra money and support with heating costs.
Telephone number, email address and where to write to us.
Information on how to appeal against the decisions we make.
Information about Discretionary Housing Payments and the Essential Living Fund.
Information about preventing, detecting and reporting Fraud.
Normally any help you are entitled to will only start from the week after we receive your claim.
Information about how overpayments occur, how to pay them back and what happens if you can't pay.
New benefit replacing six existing ones with a single monthly payment.