Financial Help and Money Advice

For helpful information and advice about budgeting, please use the tools in the Related Content section.

Discretionary Housing Payments 

If you are getting Housing Benefit or Universal Credit and cannot afford your rent and are suffering severe financial hardship, we may be able to give you some extra help. Discretionary Housing Payments (DHPs) are not payments of Housing Benefit, but are standalone payments made entirely at the discretion of the Council subject to a limit set by the Government each year. To read our policy on Discretionary Housing Payments or to complete an application form see Related Content.

Exceptional Hardship payments 

If you are getting Local Council Tax Support and cannot afford your council tax and are suffering severe financial hardship, we may be able to give you some extra help. Exceptional Hardship Payments (EHPs) are not payments of Local Council Tax Support, but are standalone payments made entirely at the discretion of the Council. To read our policy on Exceptional Hardship Payments or to complete an application form see Related Content.

Changes in circumstances

If your circumstances change you must tell the Revenues and Benefits section within one month of the change happening. We will look at the Discretionary Housing Payment or Exceptional Hardship Payment again and decide if it needs to be changed.