Environmental Health deal with noise complaints.
Leaflets giving advice about noise from barking dogs, DIY, builders, and alarms are available to download from the related content.
What should you do if you are being disturbed by a noise?
Most problems can be resolved by politely telling the person about it, if they do not know it is a problem, they cannot deal with it. If the problem doesn’t resolve you can make a complaint to us. You can do this by completing our on-line form ‘make a complaint about a noise’ using this link
If you need advice you can contact us by using this form
Do I have to wait for the council to investigate my complaint?
No - You can take your own private legal action. Taking your own legal action may be quicker than our investigation, but you may have to pay legal costs. Advice about taking your own action is provided in our booklet called ‘Statutory nuisance –taking your own private action’ which can be downloaded from related content.
Noise from pubs, clubs, bars and restaurants
You should complain to the Licensing department by phoning 01702 318058 or by using this online form. You can also phone them for advice.
London Southend Airport
If you have a specific complaint about noise from London Southend Airport, for example, noise from flights in and out of the airport, you should make your complaint directly to the airport. Environmental Health are not able to investigate this type of noise under noise nuisance laws.
Please see the London Southend Airport Frequently asked Questions (FAQ’s) in the related content section. Noise is explained in section 18,19, and 20. This document also gives advice about other activities at the airport.
The Civil Aviation Authority (CAA) also advise that you contact the airport direct. For advice about noise nationally from general flights, aircraft activity please visit the CAA website. We have provided a link to their website in the related content.