Recycling

Waste collections

During this difficult time we need your continued support to maintain normal bin collections.  With more people working from home, our bin collection crews are finding it difficult to access some roads on collection day due to the increased number of vehicles parked in the roads.

To enable us to continue collecting your bins could you please ensure that roads are kept free of parked cars, where possible, on bin collection day, so that our vehicles can access all properties.

Please prioritise your green bins for food waste.

We are working hard to maintain a normal bin collection service in accordance with our usual schedule and from the compliments we receive for our waste crews, we know that residents really appreciate their efforts.

To ensure that we continue to keep our refuse and recycling collections going, it will sometimes be the case that we are not able to collect green waste bins as planned. Once the collection round has taken place in your road, we may not be able to return for one off collections, it may have to be emptied on your next available collection date, due to limited resources.

If you notice that your whole road has not been collected, please do not contact us, we are aware of the roads that have not had a collection and they will be completed as soon as possible.  Please only contact us about a missed collection if you are the only household whose compostable bin has not been collected and we will endeavour to empty your bin as soon as we can.

Please continue to put your bins out in the normal way,  placed at the boundary of your property by 7am on your collection day. If we don’t pick up your green waste bin as expected, please bear with us, as we have had to prioritise refuse and recycling collections.

We would encourage residents to only put essential food waste into the green bins rather than garden waste, this will greatly help us maintain our normal bin collection services for as long as possible.

This might be the perfect opportunity to try your hand at home composting your garden waste as much as possible. Ideas on how to home compost and details of special offers on buying a home composter can be found on the Love Essex website, www.loveessex.org

Non-recycling and recycling collections

If you notice that your whole road has not been collected, please do not contact us, we are aware of the roads that have not had a collection and they will be completed as soon as possible.  Please only contact us about a missed non-recycling and recycling collection if you are the only household whose bin has not been collected and we will endeavor to empty your bin as soon as we can.