If your enquiry relates to the recent Coronavirus outbreak please go to www.rochford.gov.uk/coronavirus for the latest updates and advice.
Following the Prime Minister's announcement on Monday 23rd March and to enable the safety of staff and the public, all customer services officers are now working from home. Residents can still contact the council through our website at www.rochford.gov.uk using the live chat facility or by email at email@example.com
If anyone needs to contact us by phone and knows the officer’s direct dial number, please use that.
From 26 March 2020 you can contact us on the following telephone numbers:
- For Housing Benefits and Council tax call 07971 181472, 01702 318028 or 01702 318038
- For all other enquiries dial 07971 181443 or 01702 318036
Our opening hours are 08:30 until 17:00 Monday - Friday however the live web chat has been extended outside of these hours as much as possible.
Email and Switchboard
Email the Council using this form - Please leave your phone number so we are able to contact you as soon as possible.
If you need to contact Rochford District Council regarding an emergency when our offices are closed, please ring 01268 527317.
Street Scene and Environment Team
Bulky Household Collections
Tree Preservation Orders
Woodlands / Parks / Open Spaces
Planning and Community Team
Planning including enforcement
Housing / Homelessness
2 Hockley Road
Reception Opening Hours:
Monday - Thursday - 8.30am - 5.00pm
Friday - 8.30am- 4:30pm
Rayleigh Civic Suite
Monday - Friday - 9am - 1.00pm
Main Switchboard Hours:
8:30am to 12:00pm Monday, Tuesday, Thursday and Friday
12:00pm to 5:00pm Wednesday