Housing Benefit and Council Tax Support

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Do it on-line

Use our calculator to see if you may be entitled to benefit.
Register for online services.
View your Housing Benefit account.
Pay a Benefits invoice.

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How to claim Housing Benefit and/or Council Tax Support

Information about how to make a claim.
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Extra financial help and money advice

Information about Discretionary Housing Payments and the Essential Living Fund (administered by Southend Borough Council) if you are suffering extreme hardship.

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Overpayments of Housing Benefit

Information about how overpayments occur, how to pay them back and what happens if you can't pay.

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Information about preventing, detecting and reporting Fraud.

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Challenging decisions

Information about how to appeal against decisions we make about Housing Benefit and/or Council Tax Benefit and Council Tax Support.
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Contact us

Telephone number, email address and where to write to us.
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Universal Credit

Information Universal Credit,  a new benefit that is replacing six existing ones with a single monthly payment whether you are out of work or on a low income.