Rochford District Council Service Updates

Updates from Rochford District Council 

If you use the Council’s online dashboard for council tax/business rates matters please note there is now a new shortcut

If the old link was saved in your browser ‘Favourites’ you will need to change this.


Reception Opening Hours:

From Monday 19th July the remaining roadmap restrictions for Covid-19 will be lifted. The Government is asking people to exercise common sense with regards to the use of face masks, social distancing and other measures. The vaccination programme continues to ensure that people have the opportunity to receive two doses of the jab however, the infection rate is rising and the Prime Minister has urged everyone to be sensible and cautious in their approach as the country moves forward.

In keeping with the advice, Rochford District Council is to open its reception at South Street on Monday, Tuesday and Friday from 10am-1pm and on Wednesday and Thursday from 1pm- 4pm. If you wish to speak to an officer face to face, a prior appointment must be made.

Alternatively you can call Customer Services on the numbers below

Revenues and Benefits 01702 318197 and 01702 318198

For all other enquiries 01702 318191 or 01702 318111

Live chat:

The Civic Suite reception will open to the public on 26 July from 10am-1pm daily.

Don’t forget a lot of useful content is available via our website and this will be updated regularly, so is the best place to check first and we have a dedicated section at Our other media channels are also good sources of information - Rochford District Council@Instagram: @RochfordDC and Twitter: @RochfordDC

If you or anyone at home has a temperature or a new, persistent cough please do not enter council premises. Telephone the officer you have the appointment with, as soon as possible so that we can cancel the meeting. Our staff are here for you - please don’t risk infecting them.

Please be aware that due to the current pandemic situation some services will be operating differently and residents are advised to check our Coronavirus (Covid-19) page for the latest position.
Don’t forget our social media channels are also good sources of information –
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Facebook: Rochford District Council,
Instagram: @RochfordDC
Twitter: @RochfordDC