Updates from Rochford District Council:
We need your continued support during this difficult time as some of our compostable collection services have been affected due to reduced staffing levels.
Please prioritise your green bins for food waste.
We are working hard to maintain a normal bin collection service in accordance with our usual schedule and from the compliments we receive for our waste crews, we know that residents really appreciate their efforts.
To ensure that we continue to keep our refuse and recycling collections going, it will sometimes be the case that we are not able to collect green waste bins as planned. Once the collection round has taken place in your road we will not be able to return for one off collections.
Please continue to put your bins out in the normal way, placed at the boundary of your property by 7am on your collection day. If we don’t pick up your green waste bin as expected, please bear with us, as we have had to prioritise refuse and recycling collections.
We would encourage residents to only put essential food waste into the green bins rather than garden waste, this will greatly help us maintain our normal bin collection services for as long as possible.
This might be the perfect opportunity to try your hand at home composting your garden waste as much as possible. Ideas on how to home compost and details of special offers on buying a home composter can be found on the Love Essex website, www.loveessex.org
We apologise for any inconvenience this may cause and appreciate your understanding, at what is a very challenging time for us all.
CLOSURE OF RECEPTIONS AT ROCHFORD AND RAYLEIGH
If anyone needs to contact us by phone and knows the officer’s direct dial number, please use that.
From tomorrow, 26 March 2020 you can contact us on the following telephone numbers:
- For Housing Benefits and Council tax call 07971 181472, 01702 318028 or 01702 318038
- For all other enquiries dial 07971 181443 or 01702 318036
For all information relating to bin collections please visit https://www.rochford.gov.uk/bincollections