Reception opening times at South Street Rochford and Civic Suite Rayleigh

Friday, July 16, 2021

From Monday 19th July the remaining roadmap restrictions for Covid-19 will be lifted. The Government is asking people to exercise common sense with regards to the use of face masks, social distancing and taking other precautionary measures. The vaccination programme continues to ensure that people have the opportunity to receive two doses of the vaccine  however, the infection rate is rising and clearly eeveryone has to sensible and cautious in their approach as the country moves forward everyone to be sensible and cautious in their approach as the country moves forward.

In keeping with the advice, Rochford District Council is to open its reception at South Street on Monday, Tuesday and Friday from 10am-1pm and on Wednesday and Thursday from 1pm- 4pm. f you wish to speak to an officer face to face, a prior appointment must be made.

The Civic Suite reception, Rayleigh will be opening on the 26th July from 10am to 1pm daily.

Alternatively you can call Customer Services on the numbers below

Revenues and Benefits 01702 318197 and 01702 318198

For all other enquiries 01702318191 or 01702 318111

Live chat:

Leader, Cllr Simon Wootton said; “I am delighted that we now have the opportunity under the new guidance to open up our receptions to residents. We have worked hard to ensure that despite all the challenges of the past year, we have been able to keep our services operating and delivering to the public. This is the next step and we will monitor how this progresses. Measures have been put in place to make both venues safe for visitors and staff. We ask of course that anyone with Covid-19 symptoms, or who has been asked to self-isolate does not attend in person and uses online options instead.”

Don’t forget a lot of useful content is available via our website and this will be updated regularly, is the best place to check first and we have a dedicated section at

Our other media channels are also good sources of information, Facebook: Rochford District Council, @Instagram: @RochfordDC and Twitter: @RochfordDC

If you or anyone at home has a temperature or a new, persistent cough please do not enter council premises. Telephone the officer you have the appointment with, as soon as possible so that we can cancel the meeting. Our staff are here for you - please don’t risk infecting them.

For full details of the Government’s guidance please click here –

To book a vaccination please click here –