Environmental Health deals with complaints about noise from premises and vehicle alarms.
Alarms ringing can be caused by bad weather, a low battery, a fault, or because the alarm has not had any maintenance or servicing.
We can take action against you if your alarm rings continuously and causes a nuisance to your neighbours. In some cases we can get a warrant to enter your premises and disconnect the alarm, the person responsible for the alarm would have to pay our costs for doing this. These costs may be more than £200
What you should do if you are being disturbed by an alarm
Most problems can be easily resolved by politely telling the person about it, but the occupier of the property may be on holiday, and so on. You can check with the police as they may have a registered key-holder for the address.
You can also register your complaint with us by using this form
Registering your alarm and key holder details (free of charge)
Rochford District is not designated as an Alarm notification area, which means you do not have to register your details with us by law, however to avoid the problem of your alarm causing a noise nuisance, we would strongly recommend that when having a new alarm fitted or taking over an existing alarm you should:
- Provide the names and phone numbers of a least 2 key-holders to us in writing, you can do this on-line, or by post.
- The form to tell us about your premises alarm and your nominated key-holders can be completed on-line by using the ‘premises alarm notification form’ in Related Content. There is no charge for registering your alarm with us.
- Or you can print a form from the Related Content section and post it to us
- You should also print a copy of your application form and send it to the police. Their address is supplied on the form. If you complete the on-line registration you will automatically receive a copy your application form by return e-mail.
- New alarms should be fitted with a device that automatically stops it from ringing after a maximum of 15 minutes from when it started. Some older alarms may have a 20 minute cut –off.
- Our leaflet called ‘premises and vehicle alarms’ which you can view or download from the document section below, gives more advice and information about the law and how to prevent causing a nuisance. Or to find out more about noise nuisance you can follow the link in Related Content to our noise page