All food premises in the District are inspected by Environmental Health. We check for
- Food Hygiene & Safety
- Compliance with Structural Requirements
- Whether we are confident in how the premises are being managed
Can I check the hygiene rating of a food premises before I go there to eat?
Yes - Rochford District Council follows the Food Hygiene Rating Scheme. (FHRS) This is a national scheme providing information on food hygiene standards to help people choose where to eat out or shop for food. You can look up a premises food hygiene rating by following the 'check a premises' link in Related Content.
- The food hygiene rating scheme shows the rating given at the time of the inspection, and premises standards may have changed since that time
- Once the premises has had inspection it can take up to 28 days for the new rating to appear on the website.
- The rating is not for the quality of the food or the standard of service provided to customers.
How do premises get their rating?
Food Hygiene Rating Scheme (FHRS)
Food businesses are inspected to check that their hygiene standards meet legal requirements. The hygiene standards found at these inspections will be rated on a scale ranging from zero at the bottom (which means 'urgent improvement necessary') to a top rating of five ('very good').
These ratings are available for anyone to view on the FSA website, found in Related Content
Food business are given a sticker (like the one shown above) and certificate, and are encouraged to display these at the entrance to their premises. This means that their customers can easily see them and decide if they want to go in.
The Food Standards Agency website has more information about the Food Hygiene Rating Scheme including, how ratings are calculated, what the different ratings mean, how often a business will be given a new rating, and the re-rating or appeal provisions. A link to their website is in Related Content.
Can I request a re-visit to get a re-rating as I have made the improvements needed?
Yes – You have the right to ask for a re-visit for a re-scoring if you have dealt with the problems we told you about when we carried out the inspection. A re-visit can only take place 3 months after the original inspection date known as the ‘Stand Still’ period. There is one exception where you can have a re-visit sooner, and this is where the problems we identified were structural or where new equipment was needed.
More information is available in the Related Content.
You can download a re-visit request form and more information from the Related Content section.
Can I appeal the rating I have been given?
Yes - You have a right to appeal the rating you have been given.
You have 14 days (including weekends and bank holidays) from the date when you receive your notification letter, or from the date of the inspection to lodge an appeal.
Please complete and return an appeal form, which can be downloaded from the Related Content.