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Housing Benefit and Council Tax Support

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Do it on-line

Use our calculator to see if you may be entitled to benefit
View your Housing Benefit account
Pay a Benefits invoice

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How to claim Housing Benefit and/or Council Tax Support

Information about how to make a claim
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Welfare Reforms

Information about benefit changes including Universal Credit, the Benefit Cap and our Local Council Tax Support Scheme.
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Extra financial help and money advice

Information about Discretionary Housing Payments and the Essential Living Fund (administered by Southend Borough Council) if you are suffering extreme hardship

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Overpayments of Housing Benefit

Information about how overpayments occur, how to pay them back and what happens if you can't pay.

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Fraud

Information about preventing, detecting and reporting Fraud

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Challenging decisions

Information about how to appeal against decisions we make about Housing Benefit and/or Council Tax Benefit and Council Tax Support.
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Contact us

Telephone number, email address and where to write to us.