Skip Navigation | Accessibility | Downtime | Privacy & Cookies | Text Only |

Text Resize

A+ A A-

Terms and conditions

Our commitment to your data protection

Our policy is to respect and protect the privacy of anyone who visits Rochford District Council’s website.

Personal information collected via online forms

Personal information will only be used for the purpose indicated and will be held securely.  It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information.

Information collected automatically

However some information is collected and stored automatically when you visit the site. This information does not identify you personally and includes:

  • The pages you visit
  • If you linked to the Rochford District Council website from another website, the address of that website and any website you visit directly from the Rochford District Council website.

We also collect information on the number of times particular search terms are used and the number of failed searches. We use this information to improve access to the site and to identify gaps in the information content so we can plan expansion of the system appropriately.

Use of Internet Protocol addresses

We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us.

Use of cookies

On 26 May 2011, the rules about cookies on websites changed. You should note that cookies may be used on this website. The following information is provided to enable you to make an informed choice on whether you want to block cookies or not.

What is a cookie?

A cookie is a piece of information in the form of a small text file that is placed on an internet user's hard drive. It is generated by a web server, which is the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a website when the user has returned.

What is the purpose of cookies?

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping cart or to remember the user's preferences or registration details for a future visit.

Websites use cookies mainly because they save time and make the browsing experience more efficient and enjoyable. Websites often use cookies for the purposes of collecting demographic information about their users.

Are cookies dangerous?

No. Cookies are small pieces of text. They are not computer programs, and they can't be executed as code. Also, they cannot be used to disseminate viruses, and by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.  However, you should be aware that if cookies are rejected you will not be able to use some of the online application processes provided by this site.

Can cookies threaten users' privacy?

Cookies are stored on the computer's hard drive. They cannot access the hard drive - so a cookie cannot read other information saved on the hard drive, or get a user's email address etc. They only contain and transfer to the server as much information as the users themselves have disclosed to a certain website.

A server cannot set a cookie for a domain that it is not a member of. In spite of this, users quite often find in their computer files cookies from websites that they have never visited. These cookies are usually set by companies that sell internet advertising on behalf of other websites.

Therefore it may be possible that users' information is passed to third party websites without the users' knowledge or consent, such as information on surfing habits. This is the most common reason for people rejecting or fearing cookies.

How the Council uses cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the Internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don't have to give the same information several times during one task
  • Measuring how many visitors are using the services of this website

The use of cookies is solely to facilitate the functioning of the website. We do not collect personal information nor do we share any of our cookies with a third party. To find out more about cookies, including the cookies we use and how to control and delete them, please visit the links below:

External links

This site contains links to other sites. Rochford District Council is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.

Advertising

The inclusion of any company's advertising in any of our publications, on our website or in our buildings should not be seen as an endorsement of that company's products and/or services, nor is it a select list of businesses that we use. We reserve the right to refuse, entirely at our own discretion, to publish an advertisement or to withdraw the advertisement without notice.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Terms of use

By using or accessing any part of the Council’s website you agree to be bound by the following terms and conditions:

  • By using Rochford District Council’s website you agree to be legally bound by these terms, which shall take effect immediately on your first use of Rochford District Council’s website. If you do not agree to be legally bound by all the following terms please do not access and/or use Rochford District Council’s website.
  • The Council may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by the Council. Your continued use of Rochford District Council’s website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
  • If any of the following terms and conditions is illegal, invalid or unenforceable this will not affect the validity or enforceability of the remaining terms and conditions.
  • The relationship between you and Rochford District Council will be governed by English law. You agree to submit all disputes to the jurisdiction of the English courts.

Copyright

Information produced and/or disseminated by Rochford District Council may be subject to copyright and other intellectual property rights. All rights are reserved. Information should not be reproduced, modified, or distributed in any form, or used in any way for commercial purposes, without first obtaining the written permission of the Council.

Maps

The map image(s) on this web site contains Ordnance Survey data and is protected by Crown copyright under The Copyright, Designs and Patents Act 1988. Ordnance Survey reproduction infringes Crown copyright and may lead to prosecution and/or civil proceedings.

You are authorised to make one screen dump of the map image appearing on each page and make not more than one printed hard copy for your personal use. You must not use it for the benefit of or make it available to any other person or business.

You must obtain prior written permission from Ordnance Survey and pay a royalty for all uses and/or copies made. Please write to Ordnance Survey, Copyright Licensing, Romsey Road, Southampton, SO16 4GU, Fax. 023 8079 2535.

Disclaimer

Rochford District Council takes all reasonable care to ensure the accuracy of the information on this website, however it cannot accept responsibility for any inconvenience, loss, damage, or liability (whether civil or criminal) nor for any legal fees and costs incurred or caused as a result of any information that it may provide and such information does not form any basis of a contract with users of it.

Further, where Rochford District Council provides links to websites maintained by other organisations as part of our service, it does not accept any liability for their accuracy or content or for losses of any kind caused as a result of the same, nor does it endorse any externally linked sites.

No warranty is given that the information on this site is free of infection by computer viruses or other contamination, nor that access to the website or any part of it will not suffer from interruption from time to time, without notice and it does not accept liability for any loss or damage resulting from any infection, virus, contamination, interruption or from any other use of the website.

Online Privacy Statement

Personal information

In order to register and receive or use many of the services on our website, you will be required to submit some personal information, such as your name, your postcode and email address.

We have a legal duty to ensure that our processes are fair and that we keep your personal data safe and secure, in accordance with Rochford District Council’s Data Protection Policy. We do not share your personal information with anybody else without your knowledge, unless we are required by law to do so. An example of this is the Electoral Register, which, by law, must be available to the public.

We will hold your personal information on our systems for as long as it is needed for the service you have requested, and remove it in the event that the purpose has been met, or, in the case of an online information service, such as email/sms alerts you no longer wish to continue to receive the service.

Under 18 years

If you are under 18, please get your parent/guardian's permission before you provide personal information to our website.

Further developments

We are continuing to develop the functionality of our website and its capacity to deliver personalised services. We may, from time to time alert you to new developments or send you details of other services that may be of interest to you. You will always have the option to opt out of receiving these proactive communications at any stage.

Activities not the responsibility of Rochford District Council

Disclaimer

Rochford District Council takes all reasonable care to ensure that all information relating to events run by other organisations and advertised on this website is accurate. However, it cannot accept responsibility for any inconvenience, loss, damage, or liability (whether civil or criminal) nor for any legal fees and costs incurred or caused as a result of any information that it may provide and such information does not form any basis of a contract with users of it.

Further, whilst Rochford District Council may provide details of events run by other organisations, it does not accept any liability for those events or for losses of any kind caused as a result of information relating to, or attendance at, those events.

Copyright

Information produced and/or disseminated by Rochford District Council regarding events run by organisations other than Rochford District Council may be subject to copyright and other intellectual property rights. All rights are reserved. Information should not be reproduced, modified, or distributed in any form, or used in any way for commercial purposes, without first obtaining the written permission of the Council.

Freedom of Information

The Freedom of Information Act 2000 and Environmental Information Regulations 2005 give people the right to request information held by public authorities. This Right to Know allows you to access a range of recorded information held by the council.  Freedom of Information gives you two related rights:

1. the right to be told if information exists
2. the right to receive information (and where possible, in the manner requested) subject to certain exemptions

Viewing documents on our website

We use PDF files for the documents on our website so you will need Adobe Acrobat Reader installed to be able to view them.

You can download the latest version of Adobe Acrobat Reader free from the Adobe Reader download page on Adobe's web site. You can find a link to the page in related links below. The download will only take a few minutes.

Installation instructions are available from the Adobe website.