The Revenues & Benefits team are pleased to announce that since April we have been offering a new service to make claiming Housing and Council Tax benefit easier. Continue Reading

E claim form update
Testing is about to begin on our new online claims form package and we hope to be using this new system by the end of the year. Continue Reading

Annual Report 2009/10 Rochford District Council’s Revenues and Benefits Department produced its annual report in July. The report reviews the services’ performance, lists its achievements and tells you about their plans for 2010/11 Continue Reading

Staff from Revenues and Benefits attended the Fayre at the Ashingdon Carnival in September to promote its services. Continue Reading

Rochford District Council’s Revenues and Benefits team has launched more online facilities designed to give you access to services 24 hours a day, every day of the year. Continue Reading

Rochford District Council’s Revenues and Benefits department has been given the highest accolade possible by the Government for its customer service. Continue Reading

Residents in the District can now get access to financial help more quickly thanks to improvements to the way the Council’s Housing and Council Tax benefits are administered. Continue Reading

The Revenues and Benefits Team at Rochford District Council regularly consults customers on their views so that it can provide a service that meets their needs and requirements. The latest survey has involved customers who visit our offices in Rochford. Continue Reading

From the 2 November 2009 the money received for Child Benefit will not be used when Housing Benefit and Council Tax Benefit are calculated. Continue Reading

The service took an average of 23.04 days to process a new claim for benefit. It’s slightly up on 2007- 8 which was 22.57 days, however, the service has processed an additional 458 new claims this year compared to last year. Continue Reading