Advice
The planning section provides free advice on the various
processes that it operates. The times a Duty Planning Officer
will be available are:
Monday 08.30 – 13.00
Tuesday 08.30 – 13.00
Wednesday 13.00 – 17.30
Thursday 08.30 – 13.00
Friday 08.30 –
13.00
Outside of these hours a member of Customer Service Team may be
able to assist you with your planning enquiry including directing
you to information held on our website.
If you have any queries these can be
made via the Council's website, by telephone (01702 318191) or in
person.
If the advice you require is quite specialised or relates to a
case on hand, then you may need to make an appointment to speak
with the case officer.
The planning section tries to ensure that advice is available
for all areas of work, and if the duty officer cannot help you a
another member of the team may may be able to. If we cannot provide
the advice you require during your visit, you may need to make an
appointment or we will refer you to someone who may be able to
help.