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Update - As of the 5th October 2015 no planning duty officer service will be available for general planning enquiries.
Customers are advised to use the Council’s website for
- The Planning Portal’s interactive house – advice relating to extensions to existing dwellings - here
- Questions and answers - here
- Planning policies - here
For detailed, site-specific planning advice a pre-application service is available for which a charge applies. Details of this service can be found here
Requests for copies of planning histories should be made directly to Customer Services. Details of this service can be found here. Interpretation by a planning officer can be provided on request for which a charge is applied. Details of this research charge service can be found here
A Duty Planning Officer will be available to give generic advice on telephone number 01702 546366 or at our customer reception in Rochford from 8:30 am to 13:00 pm, Monday, Tuesday, and Thursday and 13:00 pm to 17:00 pm on Friday . Alternatively you can contact the duty officer using this form.
Outside of these hours a member of Customer Service Team may be able to assist you with your planning enquiry including directing you to information held on our website.
If you have any queries these can be made via the Council's website, by telephone (01702 318191) or in person.
If the advice you require is quite specialised or relates to a case on hand, then you may need to make an appointment to speak with the case officer.
The planning section tries to ensure advice is available for all areas of work and if the duty officer cannot help you another member of the team may be able to. If we cannot provide the advice you require during your visit, you may need to make an appointment or we will refer you to someone who may be able to help.