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Questions and Answers

Thu, 17/07/2008 - 12:00am -- Danielle

Who are Customer Services – Planning and Community?

We are a team of Customer Service Officers who deal with the administrative duties for a range of departments at Rochford Council. The areas we cover include:
 
 
  • Planning
  • Planning Enforcement
  • Building Control
  • Local Land Charges
  • Cemeteries
  • Homelessness
  • Housing
  • Leisure Activities
 
How do I contact Customer Services - Planning and Community?
 
There are three ways to contact us.
 
1. Telephone: 01702 318191
3. Post: Customer Services,  Council Offices, 3-15 South Street, Rochford, Essex, SS4 1BW
 
 
Do I need planning permission for a dropped kerb?
 
Building Regulation Approval is not necessary, however all vehicle crossovers require the prior consent of the Local Highway Authority.  More information
 
 
Where can I get copies of  Planning Documents?
 
Copy planning documents are available from the planning department upon request. We aim to provide these within 5 working days. You can request copy documents by:
 
  1. Email: planning.applications@rochford.gov.uk
  2. Telephone: (01702) 318 191
  3. Writing: Rochford District Council, Planning Services, Council Offices, South Street, Rochford, Essex SS4 1BW. 
 
Please provide as much information as possible when requesting copy documents (application number, address, references).
 
The charges are as follows:
 
A4 copy - 10p per sheet
 
A3 copy - 20p per sheet
 
A2: £1.74 per copy incl VAT
 
A1: £1.74 per copy incl VAT
 
A0: £3.06 per copy incl VAT
 
 
Does a Conservatory require planning permission?
 
Some development can proceed as "permitted development". This means that planning permission is not required. It should be noted that the planning regulations treat a conservatory as an extension. More information
 
 
Do I live in a listed building?
 
Buildings of architectural or historic interest make an important contribution to the character of the Rochford district and many are of significant importance as individual buildings in their own right. The Council has a duty to preserve their qualities for both present and future generations.
 
The booklet entitled 'Listed Buildings in the Rochford District' provides the actual listed building description provided for each listed building in the district. These lists are arranged by parish and within each parish by street name. More information
 
 
Is my house in a conservation area?
 
Conservation areas are 'Areas of Special Architectural or Historic Interest, the character or appearance of which it is desirable to preserve or enhance' (Planning (Listed Buildings and Conservation Areas) Act 1990).  For more advice, please contact the Planning Department on 01702 318191 or email planning.applications@rochford.gov.uk. More information
 
 
Can I speak to a Planning Officer for general advice?
 
The planning section provides free advice on the various processes that it operates. The duty Planning Officer will be available during the following times: 
 
Monday        08.30 - 13.00
Tuesday       08.30 - 13.00
Wednesday   13.00 - 17.30
Thursday      08.30 - 13.00
Friday           08.30 - 13.00