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Housing Register Frequently Asked Questions

 

General Housing Register questions

 

What are the bands?

  • The Council operates a banding system to prioritise applications. These bands are; A (urgent priority), B (high priority), C (moderate priority), D (low priority) E (no priority). Further details about the bands can be found in H2 Housing Allocations Scheme

 

How are applications prioritised within a Band?

  • Applications in each band are prioritised in date order from then they are agreed. In this way, the person who waits the longest will be top of each band.

 

Can anyone bid for a property?

  • No, when a property becomes available, Officers will check the register and identify the highest placed applicants (who need the particular home) from Band A. They will be contacted and asked if they want the property (unless someone is homeless when they will automatically be selected). Once four applicants have said yes they will be nominated to a Housing Association for consideration. If suitable applicants can not be identified from Band A Officers will check band B, then C, D and lastly E.

 

Can I view available properties on a website?

  • No, properties will not be advertised on the web.

 

Where could I choose to live?

  • People can choose to live in the following areas; Ashingdon, Barling Magna, Canewdon, Great Wakering, Hawkwell, Hockley, Hullbridge, Paglesham, Rawreth, Rayleigh, Rochford, Stambridge Sheltered Housing Schemes are located in Great Wakering, Hockley, Hullbridge, Rayleigh and Rochford

 

How long will I have to wait to be housed (not sheltered accommodation)?

  • Band A, applicants could wait for approximately 1 year
  • Band B, applicants could wait for at least 2 years
  • Band C, applicants will have to wait many years
  • Band D/E applicants are unlikely to ever be housed

 

How long will I have to wait for sheltered accommodation?

  • Band A or B, applicants may have to wait 6 – 12 months
  • Band C applicants may have to wait 2 years
  • Band D/E, applicants may have to wait at least 2 years

 

Should I consider sheltered accommodation?

  • There are numerous sheltered housing units in the District that provide good quality accommodation to residents.
  • All properties have their own front door and many benefit of communal facilities including lounge and gardens.
  • The waiting list for Sheltered Housing is much shorter than the general housing register. If you are approaching 55 years of age, this may be a worthwhile consideration.

 

Do Sheltered Housing Schemes accept pets?

  • Generally speaking, they do not. However, if you have a specific need exceptions may be made by the Housing Association e.g. if you need a guide dog

 

Where am I on the Register?

  • Once your application has been assessed, you will be told what band you are in and your position within it.
  • Your position in the band may change as people join the register and other people are accommodated
  • Unless your circumstances change you are unlikely to change bands.

 

Does the Council have access to 3 bed Key Worker rented accommodation?

  • No

 

Can I hand deliver completed Housing Register applications/supporting evidence to the Council?

Applications and/or supporting documents can be hand delivered to the Rochford or Rayleigh Offices during opening hours, you can hand deliver applications to:

  • Council Offices, South Street, Rochford, Essex SS4 1BW
  • Civic Suite and Information Centre, 2 Hockley Road, Rayleigh, Essex SS6 8EB
  • The office opening hours are; Monday to Thursday 8:30am – 5:30pm and Friday: 8:30am – 5:00pm

 

Can anyone join the register?

  • Anyone is entitled to join the register unless they are excluded by law because of their immigration status or because of their unacceptable behaviour e.g. violence towards their partner or family
  • An age qualification applies in certain circumstances for particular properties e.g. for general needs properties you must normally be 18 years of age or over and sheltered housing/pensioner-designated dwellings you must be 60 years or over (however, some schemes require you to be over 55)

 

I have seen an empty Housing Association property, can I have it?

  • A Housing Association may keep a property empty whilst it carries out repairs or refurbishment works to it. Once the property is ready, it will contact the Council. We will then identify suitable applicants, ask them to bid and then nominate people as soon as possible.

 

What should I do if my circumstances change?

You should contact the Council as soon as possible, you can contact by:

  • Letter/visit: Strategic Housing, Rochford District Council, Council Offices, South Street, Rochford, Essex SS4 1BW
  • Telephone: 01702 318066 or 318027 or 318030
  • Email: HousingAllocations@Rochford.gov.uk


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Rochford District Council, Council Offices, South Street, Rochford, Essex SS4 1BW - Tel: 01702 546366 - Out of Hours: 01268 527317 - customerservices@rochford.gov.uk