Noise

Because we receive many complaints about noise from barking dogs, DIY, loud music, premises alarms and so on, we have produced a range of noise advice leaflets that you can view or download from the document section below.

These leaflets explain the law and give advice on how to avoid causing a noise nuisance.

What you should do if you are being disturbed by a noise

In most circumstances the problem can easily be resolved by politely telling the person about it, if they do not know it is a problem they cannot deal with it. If after a reasonable amount of time nothing has been done to solve the problem, you can register your complaint with us.

You can do this by completing our on-line form ‘make a complaint about a noise’ using the link below.

Or if you require any further advice you may contact us by phone on 01702 318111 and ask for the Environmental Protection Unit, or e-mail customerservices@rochford.gov.uk

To find out more about our procedure for dealing with complaints about noise, please see our leaflet called “Noise nuisance - procedure and policy” which is available to download from the Related Documents section below.

Noise from pubs, clubs, bars and restaurants

You should complain to the Licensing unit by phoning 01702 318058 or by e-mailing licensing@rochford.gov.uk  You can also phone them for advice and information.

Anti-Social Behaviour

If you want advice or wish to make a complaint about anti-social behaviour, please visit our community safety teams page by following the link below, or you can phone them on 01702 318167/ 318103 or e-mail them communitysafety@rochford.gov.uk

Noise from aircraft

If you want advice or wish to complain about noise from aircraft you should contact the Civil Aviation Authority (CAA) you can access their website by following the link below.

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