Head of Information and Customer Services

Sarah Fowler

Sarah is responsible for a range of services as follows:

• Elections and Electoral Registration; including the organisation of parliamentary and local elections and the annual electoral registration canvass.

• Web and Corporate Communications; including the development of the Council’s website, media and press liaison and corporate publicity and marketing..

• IT; including managing the Council’s ICT contact with Sungard Public Sector, the strategic development of I.T., the geographical information system (GIS) and the local land and property gazetteer (LLPG).

• Central support services including print and reprographic services, central procurement, corporate scanning, indexing and post services; and information management including complaints, comments and compliments, Freedom of Information and Ombudsman enquiries.

• Customer Services and public information / reception facilities at the Rochford and Rayleigh offices, including management of the switchboard and telephone system.

Email: sarah.fowler@rochford.gov.uk

Tel: 01702 318135