A to Z of Services



Abandoned vehicles (report an abandoned vehicle)

An abandoned vehicle is one that has been discarded by its owner/user in the open air, whether on or off the highway.
Online Form:
Report an Abandoned Vehicle
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Abuse (domestic)

Information, advice and helpline numbers.

Abuse (drugs and alcohol)

Help and advice on dealing with substance and alcohol abuse. Contains information on local help, treatment, helplines, self help groups and educational resources.

Accessibility

Information on the measures we have taken to ensure the accessibility of Rochford District Council's website.
Online Form:
Contact the web team
Email: webmaster@rochford.gov.uk

Accommodation

Information on booking caravan sites, camping sites, guest houses, hotels and bed and breakfasts.
Online Form:
Leisure and Tourism
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Acupuncture (licensing)

Information for persons wishing to carry on the business of acupuncture in the Rochford District Council area.
Online Form:
Licensing and Permits
Tel: 01702 318036

Addiction

Help and advice on dealing with substance and alcohol abuse. Contains information on local help, treatment, helplines, self help groups and educational resources.

Air quality

Information on air quality
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Aircraft (noise)

Information on aircraft noise.
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Alarms

Information on alarms
Online Form:
Premises alarm notification form on-line
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Alcohol (abuse)

Help and advice on dealing with substance and alcohol abuse. Contains information on local help, treatment, helplines, self help groups and educational resources.

Animal boarding

Details of Licenced Animal Boarding Establishments in the Rochford District area.
Online Form:
Licensing and Permits

Animal welfare

This section of the website deals with Animal Welfare and offers guidance to ensure the proper care, management and handling of animals.
Online Form:
Animal Welfare
Tel: 01702 318057
Email: environmental.health@rochford.gov.uk

Animal welfare (licensing)

The Council has a statutory duty to licence Boarding Establishments for Cats and Dogs; Dog Breeding Establishments; Pet Shops; Riding Establishments; Owners of Dangerous Wild Animals and Zoos.
Online Form:
Licensing and Permits
Tel: 01702 318036

Animals (report a dead animal)

If you wish to report an animal that has been killed on the highway, such as dogs, cats or foxes, please contact the Customer Services department of the Council on 01702 318111 during office hours to arrange for the animal to be removed. If it is necessary for the animal to be moved out of hours, for example at the weekend, please telephone the Councils out of hours service on 01268 527317.
Online Form:
Report a dead animal
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Anti social behaviour

Anti-social behaviour impacts on individuals, families and communities: it prevents a peaceful community life and degrades the environment. It doesn't just make life unpleasant it has a negative impact on people's lives and it can create an environment where more serious crime can take hold.
Email:
communitysafety@rochford.gov.uk

Appeals procedures (council tax)

Council Taxpayers have certain appeal rights, which can be viewed by following this link.
Online Form:
Council Tax Council Tax
Tel: 01702 318197 and 01702 318198

Apply for a school place

Information on how to apply for a school place in the District
Tel: 0845 743 0430

Asbestos

Information on asbestos
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Ashingdon

Information on Ashingdon.
Online Form:
Leisure and Tourism
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Assisted collections (bins)

We offer an assisted collection for those who live alone and are infirm or disabled and who have no able bodied person to assist them. Please call 01702 318111 and ask for an assisted collection form (some evidence may be required) or complete our online form below.
Online Form:
Apply for assisted collections
Tel: 01702 318111

Assisted Funerals

In certain circumstances, the council can make funeral arrangements, for those individuals who have died without family or friends to organise it on their behalf.
Tel: 01702 546366
Email:
epu@rochford.gov.uk

Badgers

Information about badgers found in the related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Banging/drilling

Information about banging or drilling noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Barking dogs

Information on barking dogs
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Barling Magna

Information on Barling Magna
Online Form:
Leisure and Tourism
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Barling Magna parish council website

Visit Barling Magna parish council website.

Bat Survey

Please see the Related Documents on this page
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Bats

Information for if you find an injured bat; think that you have them roosting in your property or you just want to find out more about them.
Online Form:
Animal Welfare
Tel: 01702 318057
Email: environmental.health@rochford.gov.uk

Bed bugs

Information about bed bugs
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Bees and wasps

Information about bees and wasps
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Benefits calculator

Information on how much housing benefit or council tax benefit you may qualify for.
Online Form:
Housing Benefit and Council Tax Benefit
Tel: 01702 318197

Betts woods

Betts Wood is a 10 acre, near level, ancient semi natural woodland. This woodland is home to many animals, birds, and insects. It is a local wildlife site and is important for biodiversity.
Online Form:
Woodlands, Parks and Open Spaces
Tel: 01702 546366

Bins

Find out which bin is collected on which week in your area.
Online Form:
Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Births, marriages and deaths

The Essex Registration Service establishes a permanent legal record of every birth, marriage and death in the county, authorises and conducts civil marriage ceremonies, and provides data for vital work on population statistics and medical research.
Tel: 0845 6037632

Boarding Establishments (cats and dogs)

If you need to arrange to have your pet cat or dog boarded whilst you are on holiday or for any other reason, Rochford District Council would strongly advise that you use only a Licenced Animal Boarding Establishment.
Online Form:
Licensing and Permits
Tel: 01702 318058

Body piercing

Registered Skin Piercing Businesses in the Rochford District Council Area.
Online Form:
Licensing and Permits
Tel: 01702 318058

Bonfires

Information on bonfires
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Builders (noise)

Information about builders noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Building control (advice and guidance)

Before you build, extend, convert or make alterations to a property, you may need to submit a Building Regulation application to your Local Authority Building Control section.
Online Form:
Contact Building Control
Tel: 01702 318081
Email: building.control@rochford.gov.uk

Building noise

Information about problem noise.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Bulky waste

How to arrange a bulky goods collection.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Burglar alarm (noise)

Information about burglar alarm noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Burials

The Council owns and manages two Cemeteries within the District, one at Hall Road, Rochford and one on the Hockley Road, Rayleigh.
Tel: 01702 318134
Email:
cemeteries@rochford.gov.uk

Bus passes

This page contains information about the National Concessionary Bus Pass, its use and the eligibility requirement for applicants.
Online Form:
Contact Roads and Transport
Tel: 01702 318166
Email: transportation@rochford.gov.uk

Bus timetables

Information about bus travel in the District

Business

The Economic Development Unit is the business facing department of Rochford District Council.
Email:
business@rochford.gov.uk

Business continuity

Planning for when things go wrong.
Tel: 01702 318132
Email:
emergency.planning@rochford.gov.uk

Business representative organisations

The Council is committed to working with organisations that represent and lobby on behalf of businesses in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Business waste

What to do with business waste.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Buy With Confidence

The Buy With Confidence website helps you to find good, honest and local businesses, and to avoid the risk of using a rogue trader.
Tel: 08454 04 05 06
Email:
john.hull@essex.gov.uk

Canewdon

Canewdon is a large parish, which extends for several miles along the southern side of the River Crouch.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Caravan and camping

Places to camp or caravan in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Caravan sites

There are over 700 mobile homes in the District.
Online Form:
Contact Private Sector Housing
Tel: 01702 318045 or 318160
Email: privatesectorhousing@rochford.gov.uk

Catteries

Boarding Establishments for cats and dogs must be licenced by the local council.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Cemeteries

The Council owns and manages two Cemeteries within the District, one at Hall Road, Rochford and one on the Hockley Road, Rayleigh.
Tel: 01702 318134
Email:
cemeteries@rochford.gov.uk

Census information

Summary and key statistics for the Rochford District..
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Chairman of the council

Information about the Chairman of the Council.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Charitable collections

Information about collections in the District.
Online Form:
Contact Licensing and Permits
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Cherry Orchard Jubilee Country Park

200 acres of beautiful wildlife park in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Chimney (smoke)

Information about chimney smoke
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Civic amenity and recycling centres

Recycling Centres for Household Waste in Essex are run by Essex County Council.
Tel: 0845 6037625

Clements Hall

External link to Clements Hall website.

Climate change

Information about climate change
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Clothing grants

Essex County Council provide support for schools.

Club premises certificate (licensing)

How to apply for a club premises certificate.
Online Form:
Contact Licensing and Permits
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Cluster flies

Information on cluster flies can be found in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Coastline

The District's coastline is one of the jewels in our crown.
Online Form:
Contact Leisure Department
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Cockerels

Information about cockerels
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Cockroaches

Information on cockroaches can be found in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Collection days (bins)

Find out which bin is collected on which week.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Comment on a planning application

Search for a planning application to comment on
Tel: 01702 318191
Email:
customerservices@rochford.gov.uk

Comments (comment on your local council)

Make a comment about the Council
Online Form:
Make a comment, compliment or complaint
Tel: 01702 318128
Email: customer.care@rochford.gov.uk

Committee Management Information System (CMIS)

Information about Council meetings and Councillors.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Committees

Information about the committees in the Council.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Community and life events

Information on services in your community.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Community Forums

Forums are organised by Rochford District Council to enable members of the public to ask questions to the various public bodies in the District.
Tel: 01702 318140
Email:
memberservices@rochford.gov.uk

Community Safety Partnership partnership

A partnership to combat crime and disorder.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Complaint against a councillor

Information on how to make a complaint against a Councillor.
Tel: 01702 546366
Email:
standards@rochford.gov.uk

Complaints (complain about your local council)

Information on how to make a complaint about the Council.
Online Form:
Make a complaint.
Tel: 01702 318128
Email: customer.care@rochford.gov.uk

Compliments (compliment your local council)

Information on how to compliment the Council
Online Form:
Make a compliment about the Council
Tel: 01702 318128
Email: customer.care@rochford.gov.uk

Compostables

The Council collects compostables from the kerbside in the green and yellow compostables bin.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Comprehensive performance assessment

In 2009 the Comprehensive Performance Assessment (CPA) process was replaced by the Comprehensive Area Assessment (CAA)..
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Confidentiality

Details about data protection.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Construction noise

What to do about problem construction noise.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Consultation strategy

Our strategy about consultations.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Consultations

The Council uses a range of methods to consult.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Consumer Direct

Consumer Direct provides clear, practical, consumer advice.
Tel: 08454040506

Contact information (general)

How to contact the Council
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Contaminated land

Information about contaminated land inspections.
Tel: 01702 546366
Email:
epu@rochford.gov.uk

Contaminated land

Information about contaminated land
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Contaminated land strategy

Our strategy about Contaminated Land.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Contamination

Information about the problems contamination on recycling collections.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Contractor advice (noise)

Information about noise from contractors
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Contracts

Possibilities of selling to the Council.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Copyright, disclaimer and privacy statement

Terms and conditions of using this website.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Corporate Plan 2011- 2016

The Corporate Plan sets out our vision, our priorities, our values and our plans to deliver excellent services.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Council and democracy

Information about the Council.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Council partnerships

Working in partnership is a key area for local authorities and other public bodies
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Council reports, agendas and minutes

Information about Council committees, members and meetings.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Council tax (pay your council tax)

How to pay your Council Tax
Online Form:
Contact Council Tax
Tel: 01702 318197 and 01702 318198
Email: revenues&benefits@rochford.gov.uk

Council tax and benefits

Information about our Council Tax services
Online Form:
Contact Council Tax
Tel: 01702 318197 and 01702 318198
Email: revenues&benefits@rochford.gov.uk

Council tax benefit (check eligibility)

Information about claiming Council Tax benefit.
Online Form:
Contact Council Tax
Tel: 01702 318197 and 01702 318198
Email: revenues&benefits@rochford.gov.uk

Council vacancies (apply for a job at your local council)

Current job vacancies
Online Form:
Contact Jobs and Careers
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Councillors' remuneration

Information about Councillors Allowance payments.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

County councillors

Details of Essex County Councillors
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Crimestoppers

Crimestoppers is an independent charity that runs the 0800 555 111 number.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Crowing (cockerels)

Information about crowing cockerels
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Customer charter

Rochford District Council aims to provide a high quality service to all our customers
Tel: 01702 546366
Email:
customer.care@rochford.gov.uk

Dangerous wild animals

Information about dangerous animal legislation.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Dark smoke

Information about dark smoke.
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Data protection policy

Data protection in the Council.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Decent homes

Information about Decent Homes standards.
Online Form:
Contact Housing
Tel: 01702 318045 or 318160
Email: housing@rochford.gov.uk

Demolition (noise)

Information about demolition
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Demolition noise

Information about noise disturbance.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Department for work and pension website

This will take you to the Department for Work and Pensions website.

Department of education and skills website

External link to the Department of Education and skills website

Department of transport website

External link to the Department of Transport website

Dermatitis

Work related dermatitis (sometimes called eczema) is one of the major occupational skin diseases.
Tel: 01702 546366
Email:
customerservices@rochford.gov.uk

Diamond Jubilee street party

Information if you are thinking of holding a street party for the Diamond Jubilee.
Tel: 01702 546366
Email:
legal@rochford.gov.uk

Difficult waste

This section will provide you with information regarding types of difficult waste such as asbestos and engine oil.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

DirectGov website

External link to the Governments DirectGov website.

Disabled facilities grant

Information about disabled facilities grants.

Disabled workers co-operative website

External link to Disabled Workers database

District Councillors

This section contains information on the Chairman and Members of the Council.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

DIY noise

Information about problem noise.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

DIY noise

Information about DIY noise is in related documents
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Dog barking

Information about dog barking noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Dog control orders

Information about dog control orders.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Dog fouling

What to do about problems with dog fouling.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Dog warden schemes (report a stray dog)

Information on reporting a stray dog in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Dogs (barking)

What to do about problem barking.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Domestic lighting

Guidance about problem lights.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Domestic lights

Information about nuisance from domestic lights
Online Form:
Make a complaint about a light
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Drilling (noise)

Information about drilling noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Drinking (alcohol)

Guidance and advice.

Drinking water

Information about drinking water
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Drinking Water Quality

Information about water standards.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Drug and alcohol abuse

Guidance and advice.

Dust

Guidance about odours and fumes.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Dust

Information about dust
Online Form:
Make a complaint about odour, dust or fumes
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Dutch cottage

Make sure when visiting Rayleigh that you stop off and see the Dutch Cottage.
Tel: 01702 546366
Email:
civic@rochford.gov.uk

Ear piercing

Information about licensing.
Tel: 01702 318058
Email:
licensing@rochford.gov.uk

Economic development strategy

The Strategy sets out the Council's medium term commitment to economic development in the District
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Education and skills

Information about education in the District
Tel: 0845 743 0430

Elections (how to register to vote)

Information on how to register to vote.
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Elections (mayoral petition)

Information on Mayoral Petitions.
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Elections (register of electors)

The Register of Electors is updated comprehensively once each year in the Autumn.
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Elections (voting by post)

How to vote by post.
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Elections (voting by proxy)

How to vote by proxy
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Electoral register

Find out how to be added to the electoral register
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Electrolysis

Information about licensing for electrolysis
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Empty properties

Information about empty properties in the District.
Online Form:
Contact Housing
Tel: 01702 318045 or 318160
Email: housing@rochford.gov.uk

Environmental information regulations

Information about the regulations.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Environmental policy

Information about the environmental policy.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Equalities and Diversities

Equalities and Diversity at Rochford District Council.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Essex County Council website

Visit the Essex County Council website.

Essex Design Guide

Look in Related Documents for Essex Design Guide - This is the Essex Design Initiative's guidance on good design in Essex
Tel: 01702 318191
Email:
planning.applications@rochford.gov.uk

Essex online partnership

The partnership to support the development and access to local services.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Essex police responsibilities information

Visit the Essex Police website.

Essex trust charter

An agreement to share information across Essex Authorities
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Essex waste management advisory board

The Waste Management Advisory Board (WMAB) comprises of Members from each of the Essex Districts including Southend and Thurrock and also Essex County Council.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Events

Find out what events are happening in the District.
Online Form:
Contact Leisure
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Evictions (illegal)

The Residential Services Unit is responsible for investigating allegations of harassment and eviction
Online Form:
Contact Housing
Tel: 01702 318045 or 318160
Email: housing@rochford.gov.uk

Evidence Base

Supporting documents supporting the Local Development Framework
Online Form:
Contact Planning Policy
Tel: 01702 318191
Email: planning.policy@rochford.gov.uk

Excessive noise

Information about excessive noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Executive

Information on who is part of the Executive.
Online Form:
Contact Member Services
Tel: 01702 318140
Email: memberservices@rochford.gov.uk

Facilities for hire

Places to hire in the District.
Online Form:
Contact Leisure
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Fair processing notice

Found in related documents on this page.
Tel: 01702 318073
Email:
customer.care@rochford.gov.uk

Festivals

Festivals held in the District.

Financial Information

The finance department is responsible for the overall monitoring and control of the Authority's finances.
Online Form:
Contact Finance
Tel: 01702 546366 Ext 3163
Email: financialservices@rochford.gov.uk

Fires

Information about fires
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Fires (bonfires and smoke)

Guidance about fires and bonfire smoke.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Fireworks (noise)

Information about firework noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Fleas

Information about fleas
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Flies

Information about flies is in related documents.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Flies

Guidance about flies found in related documents.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Flood risk

The body responsible for managing flood risk in England and Wales is the Environment Agency

Flood risk and development

The body responsible for managing flood risk in England and Wales is the Environment Agency.

Floodlights

Information about flood lights
Online Form:
Make a complaint about a light
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Food

The safety of food is vital to each and every consumer..
Online Form:
Contact Food Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Food complaints

Members of the public are encouraged to report poor hygiene conditions, contaminated food, food sold out of date and food poisoning.
Online Form:
Contact Food Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Food poisoning

Information and advice about food poisoning
Online Form:
Contact Food Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Food safety

Guidance on food safety.
Online Form:
Contact Food Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Foulness Island

Foulness is the largest of the Essex Islands and the fourth largest island off the coast of England..
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Foxes

Information about foxes can be found in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Foxes

Found in the related documents.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Fraud

Rochford District Council has its own Housing Benefit Fraud Policy.
Online Form:
Contact Fraud
Tel: 01702 318041
Email: FraudTeam@rochford.gov.uk

Fumes (odours)

Information about fumes
Online Form:
Make a complaint about odour, dust or fumes
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Fumes (odours)

Advice about problem odours.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Funerals (assisted)

Information about funerals.
Tel: 01702 546366
Email:
epu@rochford.gov.uk

Further Education

Information about education in the District.

Gambling

Information on licensing for gambling
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Glare (light nuisance)

Information about glare
Online Form:
Make a complaint about a light
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Graffiti and fly posting

Guidance on graffiti and fly posting in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

GRANTnet

To assist local organisations in their search for funding, Rochford District Council has taken out a subscription to GRANTnet.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Grants (charities and voluntary groups)

Essex Community Foundation is a local, grantmaking, charitable trust.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Grants (disabled facilities)

Information about grants for disabled facilities.

Grants (school meals)

Information from Essex County Council

Grants (school uniforms)

Information from the Essex County Council website

Grants (warm front)

Warm front is a Government funded scheme which will help improve the warmth and energy efficiency of your home. Contact Warm and Healthy Homes for more information.
Tel: 0800 980 6022

Great Wakering

Lying at the most easterly end of the District's mainland, Great Wakering is a large village with a history to match..
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Gritting

Information about who is responsible for gritting services in the District
Tel: 0845 6037631
Email:
highways.southarea@essex.gov.uk

Groundwork trust south Essex

Groundwork Trust works with local communities on a range of regeneration projects.

Grove woods

Grove Woods is a haven for both people and wildlife in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Growling (barking dogs)

Information about growling dogs
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Guest houses

Places to stay in the District.

Gyms

Information about leisure facilities in the District.
Online Form:
Contact Leisure
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Gypsy and Traveller Services Essex County Council

Essex County Council has several responsibilities in relation to the Gypsy and Traveller communities and the fostering of good relationships with settled communities within the county
Tel: 0845 603 7624
Email:
contactessex@essex.gov.uk

Hammering (noise nuisance)

Information about hammering noise nuisance
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Hawkwell

This attractive village, situated between Rochford and Hockley, is well served by public open spaces, playgrounds and parks.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Hazardous waste

Advice about disposing hazardous waste
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Health and safety

Health and Safety standards are to protect employees, the self employed and members of the .
Online Form:
Contact Health and Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Health and social care

Information about health and social care in the District
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Healthy Eating Award

Rochford District Council is inviting food businesses to take part in an Essex-wide healthy eating initiative
Tel: 01702 318045
Email:
environmental.health@rochford.gov.uk

High hedges

Part 8 of the Anti-Social Behaviour Act 2003 came into force on the 1st June 2005.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Highway defect

Essex County Council is responsible for maintaining the road network in the District.

Highways

Information about highways in the District
Tel: 0845 6037631
Email:
highways.southarea@essex.gov.uk

Hockley

The coming of the Railway in the 1890s led to the rise of the modern and thriving community of Hockley we know today.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Hockley woods

Covering over 130 hectares, Hockley Woods are the largest remaining area of the wild wood, which covered Essex after the Ice Age 10,000 years. ago
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Home Office website

This is an external link to the Home Office website.

Homelessness strategy

This page sets out the Council's strategy for dealing with homelessness
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Horse manure (bonfires)

Information about burning of horse manure
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Hospitals

A single NHS Trust covers both Rochford and Southend General Hospitals and all acute services are now located in Southend.

Hotels

Where to stay in the District.

House alarms

Information about house alarms
Online Form:
Premises alarm notification form on-line
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Housing advice and strategy

Homelessness and Housing Advice Officers provide free housing advice to anyone in the District who needs help.
Online Form:
Contact Housing
Tel: 01702 318157 or 318158
Email: housing@rochford.gov.uk

Housing development figures

The definitive housing development figures are published as part of the Council's Annual Monitoring Report each year in December.
Online Form:
Contact Planning Policy
Tel: 01702 318191
Email: planning.policy@rochford.gov.uk

Housing needs

Found in related documents on this page
Online Form:
Contact Housing
Tel: 01702 318157 or 318158
Email: housing@rochford.gov.uk

Housing register

The Council has now transferred its housing stock to Rochford Housing Association (RHA) and no longer owns or manages properties.
Online Form:
Contact Housing
Tel: 01702 318157 or 318158
Email: housing@rochford.gov.uk

Housing strategy

The Housing Strategy Team works with internal and external partners to promote sustainable communities and to ensure the District meets the housing needs of future generations.
Online Form:
Contact Housing Strategy
Tel: 01702 318045 or 318160
Email: housingstrategy@rochford.gov.uk

Housing strategy and housing revenue account business plan

This Housing strategy assesses the District's current and future Housing Needs, and sets out the Council's approach to meeting those needs.
Online Form:
Contact Housing Strategy
Tel: 01702 318045 or 318160
Email: housingstrategy@rochford.gov.uk

Howling (barking dogs)

Information about howling dogs
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Hullbridge

The village of Hullbridge is tucked away in the north west corner of the District and is surrounded by green belt on three sides and the River Crouch on the northern boundary.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Hygiene advice for childminders

Guidance on food safety training.
Online Form:
Contact Food Safety
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Ice

Information about safety when it is icy
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Implementing electronic government

This page contains the Information Communication Technology (ICT) strategy for the period 2007-2011.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Insects

Information about insects is in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Insulation (cavity wall)

Guidance about cavity wall insulation.

Insulation (roof)

Guidance about loft insulation.

Investors in people

Information from the Investors in People website - external link

Invoices

The finance department is responsible for the overall monitoring and control of the Authority's finances.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Job seekers allowance

Guidance about claiming job seekers allowance

Jobs

See the jobs available at Rochford District Council
Online Form:
Contact Human Resources
Tel: 01702 546366 ext 3801

Jubilee Celebrations

A guide to organising a street party to celebrate the Queen's Diamond Jubilee
Tel: 01702 546366
Email:
legal@rochford.gov.uk

Kerbside collection days

Find out when your bins are collected.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Key holders

Information about key holders for alarms
Online Form:
Premises alarm notification form on-line
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Kids

Things to do for young people in the District
Online Form:
Contact Leisure Team
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Kingley woods

Kingley Wood stands on a steep hill slope beside the A127 and is visible as you approach Rayleigh from London.
Online Form:
Contact Leisure Team
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Land charges

A Local Land Charges Search should be carried out when a property or piece of land is being purchased, leased or valued to find out if there are any matters affecting the land
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Land registry website

The official web site of the Land Registry

Leisure and tourism

The Rochford District has its own charm and is richly steeped in history and enchantment with a proud past and a bright future.
Online Form:
Contact Leisure and Tourism
Tel: 01702 546 366
Email: leisure@rochford.gov.uk

Leisure centres

Information about leisure centres in the District.
Online Form:
Contact Leisure and Tourism
Tel: 01702 546 366
Email: leisure@rochford.gov.uk

Lettings policy for social housing

Information about how to apply for social housing

Libraries

Libraries in the Rochford District are run by Essex County Council.

Licensing

Guidance about licensing in the District.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Life events (moving to the district)

Information and resources for new residents in the District.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Life events (newly retired)

Retiring from full time employment means some big changes.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Life events (parents and children)

Starting and raising a family can mean a huge change in your life, with so many new things to think about.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Light nuisance

Information about light nuisance
Online Form:
Make a complaint about a light
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Lighting and light nuisance

Many people do not realise that their outside lights may be causing a problem to their neighbours.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Listed Buildings

Buildings of architectural or historic interest make an important contribution to the character of the Rochford district and many are of significant importance as individual buildings in their own right.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Local development framework

Links to other local authority websites.

Local hospitals

A single NHS Trust covers both Rochford and Southend General Hospitals and all acute services are now located in Southend.

Local housing allowance

Information about the benefits scheme.
Online Form:
Contact Revenues and Benefits
Tel: 01702 318197 or 01702 318198
Email: revenues&benefits@rochford.gov.uk

Local land charges

A Local Land Charges Search should be carried out when a property or piece of land is being purchased, leased or valued to find out if there are any matters affecting the land.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Local strategic partnership

The LSP Executive Board is administered by the Local Strategic Partnership staff based in the Corporate Policy and Partnerships Unit of Rochford Council.
Tel: 01702 546366
Email:
Local.StrategicPartnership@Rochford.gov.uk

Loft insulation

Advice about loft insulation.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Loud music

Information about loud music
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Loud noise

Information about loud noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Magnolia nature reserve

Magnolia Nature Reserve on the Ashingdon/Hawkwell border is a lovely area of habitat and can usually be found alive with bird life.
Online Form:
Contact Woodlands, Parks and Open Spaces
Tel: 01702 546366
Email: woodland@rochford.gov.uk

Manure (bonfires)

Information about manure bonfires
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Maps

Mapping in the District

Marriage and ceremonies

Essex County Coucil is responsible for marriage and ceremonies duties.
Tel: 0845 603 7632

Marriages, births and deaths website

The Essex Registration Service establishes a permanent legal record of every birth, marriage and death in the county, authorises and conducts civil marriage ceremonies, and provides data for vital work on population statistics and medical research.
Tel: 0845 603 7632

Members of Parliament

Rochford District Council area is divided across two parliamentary constituencies.
Online Form:
Contact Elections
Tel: 01702 318187
Email: elections@rochford.gov.uk

Members of the European Parliament

Details of members of the European Parliament
Online Form:
01702 318187
Tel: 01702 318187
Email: elections@rochford.gov.uk

Mice

Information about mice
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Mice

If you are a resident of Rochford District Council, we offer a reduced rate service for the treatment of rats and mice, for domestic premises only.
Online Form:
Contact Pest Control
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Motor salvage operations

Information about motor salvage in he District
Online Form:
Contact Licensing and Permits
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Motorcycle parking

Parking for motorcycles.
Online Form:
Contact Parking
Tel: 01702 318166
Email: transportation@rochford.gov.uk

Moving to the district

Welcome to the Rochford District

Museums

Museums in the Rochford District

Music (nuisance)

Information about music nuisance
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Mutual exchange

If you rent a home from a Housing Association (Housing Provider) or Local Authority and wanted to move, you could consider a Mutual Exchange.
Online Form:
Contact Housing
Tel: 01702 318045 or 318160
Email: housing@rochford.gov.uk

National fraud initiative

Details in a related document at the bottom of this page
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

NHS Direct

Health advice from the NHS 24 hours a day, 365 days a year
Tel: 0845 4647

Noisy DIY

Information about noisy DIY
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Noisy neighbours

Information about noisy neighbours
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Nuisance

Information nuisance
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Odours and fumes

Information about odours
Online Form:
Make a complaint about odour, dust or fumes
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Outdoor Advertisements

Planning Advice for businesses
Online Form:
Contact Planning Advice
Tel: 01702 318191
Email: plana@rochford.gov.uk

Overview and scrutiny

Rochford District Council has made changes to allow greater involvement in decision making - and the ability for people to check whether the council is doing what it said it would do
Online Form:
Contact Overview & Scrutiny
Tel: 01702 318178

Paglesham

Situated in the north east of the District, Paglesham is physically divided into the two attractive hamlets of East End and Church End.

Parents

Starting and raising a family can mean a huge change in your life, with so many new things to think about.

Parish/Town council clerks

Information about Parish and Town Council Clerks

PARK MARK

Rochford District Council achieves PARK MARK® status

Parking and Travel

The majority of issues relating to highways are the responsibility of Essex County Council.
Online Form:
Contact Parking and Travel
Tel: 01702 318166
Email: transportation@rochford.gov.uk

Parking fines

Information about parking fines
Tel: 01702 318191
Email:
customerservices@rochford.gov.uk

Parking for motorcycles

Parking in Hawkwell

Details for parking in Golden Cross Parade Car Park in Hawkwell.
Online Form:
Contact Parking
Email: transportation@rochford.gov.uk

Parking in Hockley

Details for parking in Southend Road Car Park in Hockley
Online Form:
Contact Parking
Email: transportation@rochford.gov.uk

Parking in Rayleigh

Details for parking in Rayleigh
Online Form:
Contact Parking
Email: transportation@rochford.gov.uk

Parking in Rochford

Details for parking in Rochford
Online Form:
Contact Parking
Email: transportation@rochford.gov.uk

Parking Standards for Planning Applications

Partnerships

Working in partnership is a key area for local authorities and other public bodies

Pavement Permissions

Under the Highways Act 1980, permission is required from the Council to place tables, chairs and associated furniture for the consumption of food on the pavement outside premises,.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Pay a parking fine

Information about paying parking fines
Tel: 01702 318191
Email:
customerservices@rochford.gov.uk

Pay your bills online

Make a variety of online payments.

Permitted processes

Information about permitted processes
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Personal licence

A Personal Licence is needed by anyone wishing to supply alcohol or authorise the supply of alcohol in accordance with a Premises Licence.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Pest control

Information about pest control
Online Form:
Contact Pest Control
Tel: 01702 318045 or 318160
Email: customerservices@rochford.gov.uk

Pesticides ban

Information about pesticides ban
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Pet shops

Pet Shops must be licenced by the local council.
Online Form:
Contact Animal Welfare
Tel: 01702 318045 or 318160

Pigeons

Information about pigeons can be found in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Planning (weekly list of applications determined)

This page provides details of Weekly List application reports.
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Planning advice

The planning section provides free advice on the various processes that it operates
Online Form:
Contact Planning Advice
Tel: 01702 318191
Email: plana@rochford.gov.uk

Planning and environment

The environment of the District, whether built or natural, is greatly important
Online Form:
Contact Planning
Tel: 01702 318191
Email: plana@rochford.gov.uk

Planning application (comment)

The Planning applications team deals with planning applications and planning appeals, and provides advice and guidance on your development proposals.
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Planning application (major)

The Planning applications team deals with planning applications and planning appeals, and provides advice and guidance on your development proposals.
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Planning application (make)

The Planning applications team deals with planning applications and planning appeals, and provides advice and guidance on your development proposals.
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Planning application (view)

The Planning applications team deals with planning applications and planning appeals, and provides advice and guidance on your development proposals.
Online Form:
Contact Planning Applications
Tel: 01702 318191
Email: planning.applications@rochford.gov.uk

Planning enforcement

The Planning Enforcement team investigates and takes action against any identified breaches of planning control
Online Form:
Contact Planning Enforcement
Tel: 01702 318022
Email: planning.enforcement@rochford.gov.uk

Planning policy

The Planning Policy team is responsible for preparing the planning policies against which planning applications are assessed.
Online Form:
Contact Planning Policy
Tel: 01702 318191
Email: planning.policy@rochford.gov.uk

Policies plans and strategies

The Vision for the Rochford District
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Pollution

Information about pollution
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Potholes

Use the Essex County Council to report potholes
Tel: 0845 6037631
Email:
highways.southarea@essex.gov.uk

Power tools (noise)

Information about power tools noise.
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Premises alarms

Every year we receive a number of complaints about premises or vehicle alarms that are constantly ringing and causing a disturbance.
Tel: 01702 318111
Email:
epu@rochford.gov.uk.uk

Premises alarms (noise)

Information about premises alarms noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Premises license

How to apply for a premises licence
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Private water supplies

Information about private water supplies
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Procurement

Details on selling to the Council.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Quality of drinking water

Information on drinking water quality
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Quarterly Performance Reports

We publish the latest quarterly performance reports within each department of Rochford District Council
Online Form:
Contact Audit & Process Review

Radios (noise)

Information about radio noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Rats and mice

Information about rats and mice
Online Form:
Contact Pest Control
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Rawreth

Rawreth is a wedge of green on the edge of the District

Rayleigh

This historic market town, is the main centre of population in the District, has retained much of its traditional character.

Real Essex (tourist information website)

Record disposal guidelines

This document is based on Retention Guidelines issued by the Records Management Society of Great Britain to support local authorities in the areas of Data Protection, Freedom of Information and the Local Government Act.

Recycling (A to Z of recycling materials)

This facility provides information on where to dispose of materials from your household.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Recycling banks

Rochford has various recycling banks located around the district allowing residents to recycle a full range of materials.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Recycling centres for household waste

Recycling Centres for Household Waste in Essex are run by Essex County Council.
Tel: 0845 6037625

Recycling events and promotions

The Recycling team are regularly out and about around the District at various events, giving residents the opportunity to get information and put forward their comments about recycling.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Refuse and recycling collection

The recycling scheme in the Rochford District consists of three bins; one for recyclables, one for compostables and one for non recyclables.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Register key holders (alarms)

Information about registering key holders for alarms
Online Form:
Premises alarm notification form on-line
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Renew your library book

Look to related links section to find out how to renew your library book online.

Rent (pay your council rent)

Report a problem

If you would like to report a problem, use one of our online forms to report it.
Tel: 01702 546366
Email:
information@rochford.gov.uk

Revenues and benefits policy

Our Customer Charter tells you how we want to meet our vision of an excellent service.
Online Form:
Contact Benefits
Tel: 01702 318197 and 01702 318198
Email: revenues&benefits@rochford.gov.uk

Riding establishments

It is illegal to keep a riding establishment without a licence from the local authority.
Online Form:
Contact Animal Welfare
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Ringing (alarms)

Information about ringing alarms
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Roads

The majority of issues relating to highways are the responsibility of Essex County Council.
Online Form:
Contact Parking and Travel
Tel: 01702 318166
Email: transportation@rochford.gov.uk

Rochford

Rochford is an old market town, which has for centuries been the centre of trade for outlying villages, such as Canewdon, Paglesham and Wakering.
Online Form:
Contact Leisure and Tourism
Tel: 01702 318121
Email: leisure@rochford.gov.uk

Rochford District Matters

The online blog version of our information paper 'Rochford District Matters'
Tel: 01702 546366
Email:
communications@rochford.gov.uk

RSS feeds

RSS feeds allow you to see when websites have added new content. You can get the latest information in one place, as soon as it is published, without having to visit the websites that you have taken the feed from.
Online Form:
Contact Webmaster
Tel: 01702 546366
Email: webmaster@rochford.gov.uk

Rubbish collection day

Find out which day your rubbish is collected
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Salting

Information on who is responsible for salting/gritting roads in the District
Tel: 0845 6037631
Email:
highways.southarea@essex.gov.uk

School term dates

Information about school term dates, provided by Essex County Council
Tel: 0845 743 0430

Schools

Information about schooling in the District
Tel: 0845 743 0430

Scrap metal dealers

The dealing in scrap metal or the running of a scrap metal business is controlled by the Scrap Metal Dealers Act 1964.
Online Form:
Contact Licensing and Permits
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Searches and Land charges

A Local Land Charges Search should be carried out when a property or piece of land is being purchased, leased or valued to find out if there are any matters affecting the land.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Security alarms (noise)

Information about security alarms noise
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Security lights

Information about security lights
Online Form:
Make a complaint about a light
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Selling to the Council

Rochford District Council spends £6.8 million each year on a wide range of products, services and work programmes.

Semi permanent skin colouring

All persons wishing to carry on the business of semi-permanent skin colouring in the Rochford District Council area must register with the Council.

Sex establishments

A licence is required from the council to use any premises, vehicle, vessel or stall as a Sex Establishment in the Rochford District Council area.
Online Form:
Contact Licensing and Permits
Tel: 01702 318036 or 318058
Email: licensing@rochford.gov.uk

Shop at my local

Encouraging trade to Hockley, Rayleigh and Rochford as well as the surrounding District.
Tel: 01702 318060
Email:
info@shopatmylocal.com

Single Equality Scheme

The Council has long been committed to mainstreaming equalities and diversity and to working to achieve this objective.

Skin piercing

The cleanliness of all acupuncturists, tattooists, semi-permanent skin colourists, cosmetic piercers and electrolysists and their premises and equipment is vital

Smells (odours and fumes)

Information about smells
Online Form:
Make a complaint about odour, dust or fumes
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Smoke

Information about smoke
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Snow

Information about keeping safe in the snow
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Social benefits

Welfare benefits are payments made by the Government to individuals or families in order to provide a level of income appropriate to their needs.

Social care

Information about social care
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Social compact

The national Compact is a partnership agreement that was established in 1998 between the voluntary and community sector and government to improve their relationship for mutual advantage.

Spending Disclosure

Information about Council spending can be found in related links
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Sports funding

There are a number of opportunities for community groups, individuals and clubs to get funding to carry out arts, sports leisure and cultural based activities, events, training courses etc.

Squirrels

An information leaflet about squirrels can be found in the related documents on this page.
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Stambridge

This community is another one of the many areas in the District mentioned in the Domesday Book.
Online Form:
Stambridge Parish Council Website

Standards at Rochford

Our Ethical Framework is the set of rules and procedures which set out the standards of behaviour that the Council expects of its Councillors and staff.

Star partnership

The Star Partnerships aim is to improve the lives of residents in the District of Rochford with a special emphasis on those who live in pockets of deprivation.
Online Form:
The Star Partnership

Statement of Place

A collection of facts and figures about Rochford District and its communities.

Statutory nuisance

Information about statutory nuisance
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Stereos (noise nuisance)

Because we receive many complaints about noise from barking dogs, DIY, loud music, premises alarms and so on, we have produced a range of noise advice leaflets that you can view or download on this page.
Tel: 01702 318111
Email:
epu@rochford.gov.uk

Strategic flood risk assessment

The body responsible for managing flood risk in England and Wales is the Environment Agency.

Stray dogs

If you see a stray dog in the District during working hours, you can report it to the Council.
Tel: 01702 318111
Email:
keeprochford@rochford.gov.uk

Street cleansing

Rochford District Council has a duty to ensure that the District is kept clear of litter.
Tel: 01702 533880
Email:
rochford@sita.co.uk

Street naming and numbering

The Council is responsible for agreeing street names and dealing with the numbering of new dwellings.
Tel: 01702 546366 extension 3220
Email:
streetnaming@rochford.gov.uk

Street parties

Information if you're thinking of holding a street party
Tel: 01702 546366
Email:
legal@rochford.gov.uk

Street trading

The Local Government (Miscellaneous Provisions) Act 1982 lays down certain regulations concerning street trading.
Online Form:
Contact Licensing
Tel: 01702 318058
Email: licensing@rochford.gov.uk

Sunday trading

The Sunday Trading Act 1994 regulates the opening hours of large shops, unless exempted, on Sundays and prohibits large shops from opening on Easter Sunday.
Online Form:
Contact Sunday Trading
Tel: 01702 318045
Email: environmental.health@rochford.gov.uk

Supplementary planning documents

Rochford District Council has prepared a number of Supplementary Planning Documents (SPDs) as part of the Local Development Framework.
Online Form:
Contact Planning Policy
Tel: 01702 318191
Email: planning.policy@rochford.gov.uk

Sustainable community strategy

The Rochford Sustainable Community Strategy (SCS) introduces the long term vision, aspirations and objectives for the District of Rochford and its Local Strategic partnership (LSP).
Email:
Local.StrategicPartnership@Rochford.gov.uk

Sutton

Sutton extends between the River Roach and the adjoining Borough of Southend-on-Sea, and includes the Hamlet of Shopland.
Online Form:
Sutton Parish Council website

Swimming pools

Information about leisure centre facilities in the District
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Tap water

Information about tap water
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Tattooing

Any one wishing to carry out tattooing in the Rochford District Council area must register with the Council.
Online Form:
Contact Skin Piercing
Tel: 01702 318045 or 318160
Email: environmental.health@rochford.gov.uk

Tax credits

You may be able to claim two tax credits, Child Tax Credit and Working Tax Credit.

Taxi and private hire vehicles

The Council is responsible for the licensing of hackney carriage (taxis) and private hire vehicles, which carry passengers for hire and reward.
Online Form:
Contact Roads and Transport
Tel: 01702 318035
Email: transportation@rochford.gov.uk

Term dates

Information about school term dates, provided by Essex County Council
Tel: 0845 743 0430

Thames gateway south essex partnership

Thames Gateway South Essex is part of the Thames Gateway, the UK Government's top priority for regeneration and growth.

Toilets

Rochford District Council maintains 6 Public Conveniences across the District
Online Form:
Contact Public Conveniences
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Travel

Information about parking and travel in the District
Online Form:
Contact Roads and Travel
Tel: 01702 318166
Email: transportation@rochford.gov.uk

Urban capacity studies (Planning policy background document)

This document can be found in Related Documents on the linked page.
Online Form:
Contact Planning Policy
Tel: 01702 318191
Email: planning.policy@rochford.gov.uk

Vacancies

See the jobs available at Rochford District Council
Online Form:
Contact Human Resources
Tel: 01702 546366 ext 3801

Vehicles (smokey)

Information about smokey vehicles
Online Form:
Make a complaint about odour, dust or fumes
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Vehicular crossover

How to apply for planning permission for a driveway

Vermin control

Information about pest control
Online Form:
Contact Pest Control
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Wallasea wetlands project

The Wallasea wetland is a bold new project to create salt marsh habitat on former arable land providing a haven for wild fowl and marine life.

Warm front grants

Warm front is a Government funded scheme which will help improve the warmth and energy efficiency of your home.
Tel: 0800 980 6022

Wasps and bees

Information about wasps and bees
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Waste (business)

Information on how to dispose of business waste correctly.
Online Form:
Contact Recycling
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Water quality

Information about water quality
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Water voles

Information about water voles can be found in related documents
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk

Website downtime

Planned website downtime
Online Form:
Contact the Web Team
Tel: 01702 546366
Email: webmaster@rochford.gov.uk

WEEE (waste electrical and electronic equipment)

WEEE items can be collected by the council for a small charge.
Tel: 01702 318079
Email:
01702 318111

Welfare (animal)

This section of the website deals with Animal Welfare and offers guidance to ensure the proper care, management and handling of animals.
Online Form:
Contact Animal Welfare
Tel: 01702 318057
Email: environmental.health@rochford.gov.uk

Whining (barking dog)

Information about whining dogs
Online Form:
Make a complaint about noise
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Wildlife

The Rochford District Council area is home to a variety of wildlife.
Tel: 01702 546366
Email:
environmentalservices@rochford.gov.uk

Windmill

Rayleigh Windmill is a grade II listed building and is open for visitors
Tel: 01702 546366
Email:
leisure@rochford.gov.uk

Winter gritting

Information about who is responsible for gritting in the District
Tel: 0845 6037631
Email:
highways.southarea@essex.gov.uk

Wood burning

Information about wood burning
Online Form:
Make a complaint about bonfires
Tel: 01702 318111
Email: customerservices@rochford.gov.uk

Young people

There's lots of advice on offer and loads to do for young people who live in the Rochford District. We hope that the links below will point you in the right direction and help you find something to enjoy.
Tel: 01702 546366

Youth activities (Essex County Council)

Information about activities for young people in Essex
Tel: 0845 743 0430

Youth services

Information about things to do for young people in the District
Tel: 01702 318111
Email:
customerservices@rochford.gov.uk



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Rochford District Council, Council Offices, South Street, Rochford, Essex SS4 1BW - Tel: 01702 546366 - Out of Hours: 01268 527317 - customerservices@rochford.gov.uk